Credit card -- Closing your account -- Complaint #9674326

Complaint Overview

Complaint ID: 9674326

Company: Bread Financial Holdings, INC.

Product: Credit card

Sub-Product: Store credit card

Issue: Closing your account

Sub-Issue: Company closed your account

State: Texas

ZIP Code: 77089

Date Received: 2024-07-31T12:00:00-05:00

Date Sent to Company: 2024-07-31T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The company closed my account on XX/XX/year> and didn't notify me or advise why until XX/XX/year> and still not advise exactly why they closed my account. I called and they stated it was due to not using my card, but then I was also told another reason.

Frequently Asked Questions

What is Complaint #9674326 about?

Complaint #9674326 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-07-31T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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