Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9659612
Complaint Overview
Complaint ID: 9659612
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Oregon
ZIP Code: 97123
Date Received: 2024-07-28T12:00:00-05:00
Date Sent to Company: 2024-07-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I tried contacting PayPal but to no luck they can't help me because I sent the money through Friends and Family. I contacted my bank XXXX XXXX they said they couldn't help and the only one who could help me was PayPal. I asked the XXXX XXXX agent to point me in the direction where I can get help if PayPal can't help me and he just hanged up on me. The total amount I sent was XXXX but in 2 payments one was XXXX and another was XXXX on XX/XX/year>. I told my bank I got scammed on XXXX XXXX when I was trying to purchase a car that was going XXXX but the guy said he wanted a deposit so he can hold the car for me and blocked me as soon as the money went through
Frequently Asked Questions
What is Complaint #9659612 about?
Complaint #9659612 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-07-28T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.