Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9651491

Complaint Overview

Complaint ID: 9651491

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: California

ZIP Code: 92376

Date Received: 2024-07-29T12:00:00-05:00

Date Sent to Company: 2024-07-29T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am filing this complaint against XXXX regarding the inaccuracies and unresolved issues in my credit report concerning my XXXX XXXX account. Despite my previous disputes, XXXX has failed to accurately update my payment history and account status. Account Details : Account Name : XXXX Financial Account Number : XXXX... Date Opened : XX/XX/XXXX Dispute Details : I received an extension from XXXX XXXX for payments for the months of XXXX and XX/XX/XXXX, which pushed my payments to XX/XX/XXXX. My next payment was due on XX/XX/XXXX. Despite this extension, XXXX continues to report late payments for XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX ( which was paid on time ), negatively impacting my credit score. I have provided evidence of the extension to XXXX, but the errors have not been corrected. Account History : XX/XX/XXXX : Reported 60 days past due XX/XX/XXXX : Reported 30 days past due XX/XX/XXXX : Reported 30 days past due I have attached a screenshot of my XXXX report showing the incorrect information. I request the CFPB to assist in resolving this matter by ensuring XXXX accurately updates my payment history and removes the incorrect late payment entries. Attachments : Screenshot of the XXXX report XXXX XXXX XX/XX/XXXX Statement XXXX XXXX XX/XX/XXXX Statement XXXX XXXX Payment Extension Agreement Thank you for your assistance in this matter.

Frequently Asked Questions

What is Complaint #9651491 about?

Complaint #9651491 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-07-29T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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