Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9651490
Complaint Overview
Complaint ID: 9651490
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Oregon
ZIP Code: 970XX
Date Received: 2024-07-29T12:00:00-05:00
Date Sent to Company: 2024-07-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
This credit bureau is not correcting my credit file with my legal name. Sent documents certifed, several calls placed. Reps refuse to correct credit file stating the reported information is correct and I have to correct my information with each creditor. They have no information on who the legitimate creditors are. Several names, are inaccurate, copy attached Only legal name should be in this file XXXX XXXX XXXX XXXX. This Website will not allow uploads
Frequently Asked Questions
What is Complaint #9651490 about?
Complaint #9651490 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-07-29T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.