Credit card -- Getting a credit card -- Complaint #9641834
Complaint Overview
Complaint ID: 9641834
Company: Block, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Sent card you never applied for
State: Texas
ZIP Code: 77433
Date Received: 2024-07-28T12:00:00-05:00
Date Sent to Company: 2024-07-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I received a Cash App Card and the letter mailed together is asking me to scan the code to activate it. I never used Cash App nor opened an account nor applied for a card. I searched online - it seems to be common scam but very hard to ask Cash App or the bank account to close it without giving my confidential information.
Frequently Asked Questions
What is Complaint #9641834 about?
Complaint #9641834 was filed against Block, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-07-28T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.