Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #9627088
Complaint Overview
Complaint ID: 9627088
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Massachusetts
ZIP Code: 01841
Date Received: 2024-07-25T12:00:00-05:00
Date Sent to Company: 2024-07-25T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The first payment was on XX/XX/XXXX, this payment is not in the report, nor the first XXXX payments of the year XXXX, the date of the last payment is not reported in any of the reports and the XXXX agencies report a different date than that of the last payment, XXXX says XX/XX/XXXX was the last payment, Experian says XX/XX/XXXX and XXXX says XX/XX/XXXX, this report is completely full of inaccurate information. The amount to be paid in the contract is XXXX, which does not correspond to the amount paid by me, which in the report is XXXX. The information is inaccurate, the number of months to pay differs in the XXXX agencies, and also in the payment status of the XXXX agencies. They say the same thing and Experian says the opposite, something different than the others, and according to 15 U.S. Code 1681s2 -. 15 US Code 1681i Procedure in Case of Questioned Accuracy. Accurate information must be provided for the banking system to function properly and as you can see this information does not meet the requirements of federal laws and violates the consumer 's right to have accurate information reported. As you can see, I do not have any payment information for XXXX and XXXX. They also disagree on the type of account. Here I Marked all inaccurate information on my credit report with this account.
Frequently Asked Questions
What is Complaint #9627088 about?
Complaint #9627088 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-07-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.