Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9626043

Complaint Overview

Complaint ID: 9626043

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Incorrect information on your report

Sub-Issue: Personal information incorrect

State: Ohio

ZIP Code: 440XX

Date Received: 2024-07-25T12:00:00-05:00

Date Sent to Company: 2024-07-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Social Security erroneously reported me as deceased in late XX/XX/2024. I straightened it out with Social Security, but Experian picked up the information and sent me a notice that I am dead. When I called the number Experian put in the email, I called and could not get past the automated system to a real person as the system did not recognize my issue as valid. I have no way to talk to anyone at Experian to clear up the erroneous death report.

Frequently Asked Questions

What is Complaint #9626043 about?

Complaint #9626043 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-07-25T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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