Debt collection -- False statements or representation -- Complaint #9597300
Complaint Overview
Complaint ID: 9597300
Company: Capital One Financial Corporation
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Told you not to respond to a lawsuit they filed against you
State: Georgia
ZIP Code: 30349
Date Received: 2024-07-23T12:00:00-05:00
Date Sent to Company: 2024-07-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My, Capital One credit card, Was behind in payments and, I setup a payment plan with the collection agency, per the judge request from the debt collector before we went into litigation, That was XXXX to move the conversation, I set up automatic payments, which they didn't send me anything not a email or mail.
Frequently Asked Questions
What is Complaint #9597300 about?
Complaint #9597300 was filed against Capital One Financial Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-07-23T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.