Credit card -- Problem with a purchase shown on your statement -- Complaint #9596824

Complaint Overview

Complaint ID: 9596824

Company: Adp INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a purchase shown on your statement

Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement

State: Texas

ZIP Code: 77035

Date Received: 2024-07-23T12:00:00-05:00

Date Sent to Company: 2024-07-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/XXXX, a transaction with XXXX XXXX XXXX was processed by my company Wisely at {$210.00}. However, the services I requested were not directly provided. I did not have electricity at all for the entire duration of my stay at the hotel. As this is included in the service bill, I demand a full refund. It is imperative that I receive a refund to serve as a compensation for the services I was promised yet did not receive.

Frequently Asked Questions

What is Complaint #9596824 about?

Complaint #9596824 was filed against Adp INC. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-07-23T12:00:00-05:00.

How did Adp INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Adp INC.?

Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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