Checking or savings account -- Opening an account -- Complaint #9585516

Complaint Overview

Complaint ID: 9585516

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Account opened without my consent or knowledge

State: Massachusetts

ZIP Code: 01830

Date Received: 2024-07-22T12:00:00-05:00

Date Sent to Company: 2024-07-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XX/XX/year> Recieved email that an account had been opened with personal information. Email had direct deposit slip with home address. Called Chime and was confirmed that an account was open with my data. Closed account immediately. Chime support sent email confirmation of account closure. Given reference number of transaction from phone support.

Frequently Asked Questions

What is Complaint #9585516 about?

Complaint #9585516 was filed against Chime Financial INC regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-07-22T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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