Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #9585410
Complaint Overview
Complaint ID: 9585410
Company: Lexisnexis
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: Texas
ZIP Code: 78108
Date Received: 2024-07-22T12:00:00-05:00
Date Sent to Company: 2024-07-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I wrote to LexisNexis online to request a copy of my Consumer Disclosure Report in XX/XX/year>. It said I should wait 2 weeks to receive it. Today, XX/XX/XXXX, I called to find out where my report was 5 weeks later, and the lady said I didn't request it properly. That would be a lie. I filled out their form online in full, and they had my address, email address, and phone number to contact me, if what they said were true.
Frequently Asked Questions
What is Complaint #9585410 about?
Complaint #9585410 was filed against Lexisnexis regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-07-22T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.