Debt collection -- Attempts to collect debt not owed -- Complaint #9585067
Complaint Overview
Complaint ID: 9585067
Company: Colony Brands, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Georgia
ZIP Code: 30909
Date Received: 2024-07-22T12:00:00-05:00
Date Sent to Company: 2024-07-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I had an account with Montgomery Wards while on active duty. I was never offered a lower interest rate. I paid this account in full and its showing up with a balance and in collections on my credit report. I requested a letter and they refuse to give me one of zero balance and remove from my credit report.
Frequently Asked Questions
What is Complaint #9585067 about?
Complaint #9585067 was filed against Colony Brands, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-07-22T12:00:00-05:00.
How did Colony Brands, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Colony Brands, INC.?
Yes, visit the Colony Brands, INC. company profile at readthecomplaint.com/company/colony-brands-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.