Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9570071
Complaint Overview
Complaint ID: 9570071
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: California
ZIP Code: 92544
Date Received: 2024-07-20T12:00:00-05:00
Date Sent to Company: 2024-07-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i sent out several disputes on XXXX XXXX company responded with stall letters and stating they will refuse to start investigation due to submission of letters. There is no provision within the FCRA that allows a credit reporting agency to refuse based on submission or printing.
Frequently Asked Questions
What is Complaint #9570071 about?
Complaint #9570071 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-07-20T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.