Debt collection -- Took or threatened to take negative or legal action -- Complaint #9555203
Complaint Overview
Complaint ID: 9555203
Company: Citizens Financial Group, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Collected or attempted to collect exempt funds
State: Kansas
ZIP Code: 665XX
Date Received: 2024-07-18T12:00:00-05:00
Date Sent to Company: 2024-07-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Resurrection of settled case XXXX on XXXX XX/XX/year>. XXXX XXXX XXXXXXXX XXXX XXXXXXXX XXXX XXXX sought restitution more than XXXX years after their client ( XXXXXXXX XXXX XXXX ) collected said property and stated the debt wasn't settled. XXXX XXXX XXXX signed a Notice of Satisfaction of Judgement on XXXX XX/XX/year> on behalf of their client Citizens Bank N.A. After XXXX years, they've made mistakes and now want to collect interest on settled debt. They have issued a Release of Wage Garnishment under XXXX. XXXX, XXXX. XXXX, and XXXX. XXXX.
Frequently Asked Questions
What is Complaint #9555203 about?
Complaint #9555203 was filed against Citizens Financial Group, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2024-07-18T12:00:00-05:00.
How did Citizens Financial Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citizens Financial Group, INC.?
Yes, visit the Citizens Financial Group, INC. company profile at readthecomplaint.com/company/citizens-financial-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.