Credit card -- Other features, terms, or problems -- Complaint #9555093
Complaint Overview
Complaint ID: 9555093
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: California
ZIP Code: 91770
Date Received: 2024-07-18T12:00:00-05:00
Date Sent to Company: 2024-07-18T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Unable to log in when closed credit card acct, to let them know that their check expired to provide another. Also, wanted to let them know where to postal mail the new check so to not delay it more to an address not to correspond to anymore. Their worker XXXX unfortunately refused to provide the correct telephone number to the dept to be in touch with customer service about the concerns
Frequently Asked Questions
What is Complaint #9555093 about?
Complaint #9555093 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2024-07-18T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.