Debt collection -- False statements or representation -- Complaint #9543997
Complaint Overview
Complaint ID: 9543997
Company: Navy Federal Credit Union
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: North Carolina
ZIP Code: 28270
Date Received: 2024-07-17T12:00:00-05:00
Date Sent to Company: 2024-07-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I understand that the debt in question was charged off and as such, it is my understanding that the outstanding balance is no longer considered collectible. Despite this, I have received correspondence from your institution attempting to collect on this debt. Furthermore, I have not received a Form 1099-C, Cancellation of Debt, from the IRS for the tax year in which the debt was charged off. As a result, there has been no official recognition from the IRS regarding the cancellation of this debt.
Frequently Asked Questions
What is Complaint #9543997 about?
Complaint #9543997 was filed against Navy Federal Credit Union regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-07-17T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.