Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #9520275
Complaint Overview
Complaint ID: 9520275
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: California
ZIP Code: 93535
Date Received: 2024-07-15T12:00:00-05:00
Date Sent to Company: 2024-07-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The question asked I could not answer. How is it that the information you have about me is not about me. You guys think the person who is using my info is more e then I am of myself. How is that possible. How can you get something like this so wrong. I would like you guys to call me if you can. This needs to be fixed on your end. None of the information you guys have is from my old address. The person using my info is in North Carolina. I have never sept a foot in that place. My past phone number are not listed. But someone else is. How have you not realized that yet? I really want to take you to court. Im going to talk to my lawyer about this and see if I can do just that. This is not acceptable
Frequently Asked Questions
What is Complaint #9520275 about?
Complaint #9520275 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-07-15T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.