Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #9490383
Complaint Overview
Complaint ID: 9490383
Company: Synovus Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Georgia
ZIP Code: 30017
Date Received: 2024-07-11T12:00:00-05:00
Date Sent to Company: 2024-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently reviewed my credit report and noticed an account that was not reporting accurately. I had one late payment on an account XXXX that was certainly paid on time. The consumer reporting agencies need to report all information with complete accuracy. These accounts have not been late. Ive attached a copy of my report to the complaint of the following date XX/XX/2023 I am requesting you to investigate this account and update these payments to paid on time immediately. Thank you for your understanding.
Frequently Asked Questions
What is Complaint #9490383 about?
Complaint #9490383 was filed against Synovus Bank regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-07-11T12:00:00-05:00.
How did Synovus Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synovus Bank?
Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.