Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9478076
Complaint Overview
Complaint ID: 9478076
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Louisiana
ZIP Code: XXXXX
Date Received: 2024-07-10T12:00:00-05:00
Date Sent to Company: 2024-07-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TransUnion has updated my mortgage history ( thank you ) but failed to return my credit score to its former XXXX. TransUnion your agency " views '' my credit each month ( credit report soft pulls ) thus " we '' are both aware that I ( consumer ) am " financially stable '' to pay off my high debt ( mortgage ) in advance. My XXXX ratio is 2.04 % ( {$81000.00} gross income ) TransUnion your agency " views '' my high credit monthly credit card payoffs $ XXXX histories ) thus my credit utilization is 0 %. TransUnion, your agency and I ( consumer ) are " both '' aware that if I ( consumer ) pay off my mortgage and remove my credit card, my credit score would fall into chaos despite my XXXX plus years of positive credit history. I adjure TransUnion to please return my credit score to its original XXXX. XXXX is " not '' an acceptable score from XXXX!
Frequently Asked Questions
What is Complaint #9478076 about?
Complaint #9478076 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-07-10T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.