Checking or savings account -- Opening an account -- Complaint #9466362

Complaint Overview

Complaint ID: 9466362

Company: Capital Accounts, LLC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Account opened without my consent or knowledge

State: New York

ZIP Code: 129XX

Date Received: 2024-07-09T12:00:00-05:00

Date Sent to Company: 2024-07-09T12:00:00-05:00

Company Response: Untimely response

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I GOT AN ALERT ON MY XXXX ACCT THAT SOMEONE USED MY INFO TO OPEN A CHECKING XXXX XXXX reported a new account on your XXXX Credit Report. XXXX XXXX reported a New Bank/Credit Card to your XXXX Credit File . Source : XXXX XXXX : XXXX XXXX Address : XXXX XXXX XXXX, XXXX XXXX XXXX, UT XXXX Phone : ( XXXX ) XXXX Balance : {$0.00} WHAT NOW? Get transaction alerts and track spending on your new account with our free Personal Finances tool!

Frequently Asked Questions

What is Complaint #9466362 about?

Complaint #9466362 was filed against Capital Accounts, LLC regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-07-09T12:00:00-05:00.

How did Capital Accounts, LLC respond to this complaint?

The company responded with: "Untimely response". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Capital Accounts, LLC?

Yes, visit the Capital Accounts, LLC company profile at readthecomplaint.com/company/capital-accounts-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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