Checking or savings account -- Managing an account -- Complaint #9456655
Complaint Overview
Complaint ID: 9456655
Company: Sofi Technologies, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Florida
ZIP Code: 33056
Date Received: 2024-07-08T12:00:00-05:00
Date Sent to Company: 2024-07-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My account & funds have been locked for XXXX now after i've recieved or sent a XXXX. They've been telling me they'll investigate this matter but its been over XXXX months now & they still have over XXXX of my money sitting there. This should not be legal in any way shape or form & i want my money back after being so patient. Please help! XXXX banking has been a nightmare.
Frequently Asked Questions
What is Complaint #9456655 about?
Complaint #9456655 was filed against Sofi Technologies, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-07-08T12:00:00-05:00.
How did Sofi Technologies, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Sofi Technologies, INC.?
Yes, visit the Sofi Technologies, INC. company profile at readthecomplaint.com/company/sofi-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.