Vehicle loan or lease -- Struggling to pay your loan -- Complaint #9448767
Complaint Overview
Complaint ID: 9448767
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Denied request to lower payments
State: California
ZIP Code: 90606
Date Received: 2024-07-06T12:00:00-05:00
Date Sent to Company: 2024-07-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I asked for a deferred payment, they allowed me to defer XXXX payments.I explained I was having financial Hardship due to XXXX issues and they werent very helpful. I also asked to have my contract sent over to me so i can see what other options i had, and still havent received any contract. Talked to few people and they said for me to compare contracts because of dealerships are being called out for fraud!
Frequently Asked Questions
What is Complaint #9448767 about?
Complaint #9448767 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2024-07-06T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.