Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9447908
Complaint Overview
Complaint ID: 9447908
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Virginia
ZIP Code: 20176
Date Received: 2024-07-06T12:00:00-05:00
Date Sent to Company: 2024-07-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CFPB, EQUIFAX won't fix the the problem they do a 30 day investigation and then they will leave the information the same someone needs to hold these credit bureaus accountable for messing up consumers credit scores my new XXXX XXXX credit card I've had for over a year never late they are doing the opposite of taking your credit score down. How can that be my next step is I'm contacting my Attorney General about this matter as well. At this point I'm done calling Equifax as well with online disputes. Also as you can see they turn there online dispute system off.
Frequently Asked Questions
What is Complaint #9447908 about?
Complaint #9447908 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-07-06T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.