Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9444924
Complaint Overview
Complaint ID: 9444924
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Texas
ZIP Code: 77090
Date Received: 2024-07-07T12:00:00-05:00
Date Sent to Company: 2024-07-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I opened a dispute with Equifax. XXXX reported that Equifax has not updated my XXXX XXXX balance since XX/XX/year>. On XX/XX/year> XXXX XXXX corrected this information. I just received an alert today from XXXX that states Equifax has reported information that my creditor has not reported to them. A few things, XXXX XXXX is closed today, They only report once a month, and last but certainly not least they just received a payment for the total amount that Equifax has reported. I just paid them they have no reason to report that. Equifax is fishing for information and has reported info that was not provided by my creditor. By doing this they have impacted my credit score unnecessarily and destroyed my lending opportunities. When I went to check my credit report it was no longer posted on their website. I have attached supporting documentation.
Frequently Asked Questions
What is Complaint #9444924 about?
Complaint #9444924 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-07-07T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.