Debt collection -- Attempts to collect debt not owed -- Complaint #9444756
Complaint Overview
Complaint ID: 9444756
Company: Sequium Asset Solutions, LLC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Pennsylvania
ZIP Code: 19018
Date Received: 2024-07-07T12:00:00-05:00
Date Sent to Company: 2024-07-11T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a notification on my credit report from Sequium Asset Solutions indicating that I owed a debt of {$670.00}. This came as a surprise since I have not opened or used a XXXX XXXX account, nor have I received any services from them. Details of the Fraudulent Activity : XXXX. Unauthorized Account Opening : o I did not authorize the opening of any account with XXXX XXXX. o There was no consent given for any services or plans under my name. XXXX. No Services Rendered : o I have never utilized any mobile services from XXXX XXXX. o XXXX XXXX cards, devices, or service agreements have been received or signed by me. XXXX. Billing and Statements : o The statements I received list charges for services that I did not use. o There are charges for data, calls, and messages that do not correspond with my usage patterns. XXXX. Contact with XXXX XXXX : o I have contacted XXXX XXXX 's customer service multiple times to resolve this issue. o Despite providing evidence and stating that I did not open the account, the company insists that the debt is valid. 5. Credit Impact : o This fraudulent debt has negatively impacted my credit score. o I have been subjected to stress and inconvenience due to collection calls and letters.
Frequently Asked Questions
What is Complaint #9444756 about?
Complaint #9444756 was filed against Sequium Asset Solutions, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-07-07T12:00:00-05:00.
How did Sequium Asset Solutions, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Sequium Asset Solutions, LLC?
Yes, visit the Sequium Asset Solutions, LLC company profile at readthecomplaint.com/company/sequium-asset-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.