Debt collection -- Attempts to collect debt not owed -- Complaint #9444360

Complaint Overview

Complaint ID: 9444360

Company: PNC Bank N.A.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Alabama

ZIP Code: 351XX

Date Received: 2024-07-07T12:00:00-05:00

Date Sent to Company: 2024-07-07T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

There was an account opened in my name and the credit card company wants me to pay it and in was a victim of identity theft

Frequently Asked Questions

What is Complaint #9444360 about?

Complaint #9444360 was filed against PNC Bank N.A. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-07-07T12:00:00-05:00.

How did PNC Bank N.A. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against PNC Bank N.A.?

Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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