Mortgage -- Trouble during payment process -- Complaint #9422144
Complaint Overview
Complaint ID: 9422144
Company: Mortgage Research Center, LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Trouble during payment process
Sub-Issue: Escrow, taxes, or insurance
State: Kentucky
ZIP Code: 422XX
Date Received: 2024-07-03T12:00:00-05:00
Date Sent to Company: 2024-07-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Recieved notice of failure to pay county property tax. Provided notice to XXXX XXXX via phone in XXXX and was told that it would be handled. Escrow shows a payment made for incorrect amount ( less penalties ) Recieved another notice in XXXX and again called XXXX and was told XX/XX/XXXX it would be handled. Recieved another notice from the county on XX/XX/XXXX. Again called XXXX. Recieved notice via email that taxes were paid on XX/XX/XXXX again for incorrect amount. Called the county clerk XX/XX/XXXX and no payments have been made. Payment is now in excess of {$3500.00}.
Frequently Asked Questions
What is Complaint #9422144 about?
Complaint #9422144 was filed against Mortgage Research Center, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-07-03T12:00:00-05:00.
How did Mortgage Research Center, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mortgage Research Center, LLC?
Yes, visit the Mortgage Research Center, LLC company profile at readthecomplaint.com/company/mortgage-research-center-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.