Credit card -- Problem with a company's investigation into an existing problem -- Complaint #9389844

Complaint Overview

Complaint ID: 9389844

Company: Wells Fargo & Company

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: West Virginia

ZIP Code: 250XX

Date Received: 2024-06-30T12:00:00-05:00

Date Sent to Company: 2024-06-30T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

wells Fargo sent a letter dated XXXX XXXX stating that the completed their research they conformed that account as accurate without providing me with anything bearing my signature showing that i am contractual obligated to pay this debt. my name is XXXX XXXX XXXX account number as listed on my XXXX report as of XX/XX/year> is # XXXX. my address is XXXX XXXX XXXX XXXX WV XXXX social last XXXX are # XXXX

Frequently Asked Questions

What is Complaint #9389844 about?

Complaint #9389844 was filed against Wells Fargo & Company regarding Credit card specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-06-30T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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