Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #9378920
Complaint Overview
Complaint ID: 9378920
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Florida
ZIP Code: 34953
Date Received: 2024-06-28T12:00:00-05:00
Date Sent to Company: 2024-06-28T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
I bank with PNC my mortgage company XXXX XXXX XXXX XXXX XXXX double dip into my checking account which depleting my savings account cause at the time I only had {$2100.00} my mortgage is {$2900.00} I contacted XXXX XXXX XXXX XXXX and I informed them that they double dipped into my checking account and I wanted them to reverse the charge in terms. It led to a ten day wait so I didnt have any money, but XXXX XXXX XXXX XXXX XXXX XXXX tell me that a check will be mailed out to me? So I called PNC and I explained the problem to them so, I informed them that I wanted to dispute the amount that I was minus on my checking account and what was told to me is that they needed to have an investigation so again I have to wait PNC shouldve seen that my account was double dipped because I got a Social Security check and XXXX pension check they basically know my banking habits so I dont see why they let XXXX XXXX XXXX XXXX XXXX double dipping into my checking account. I had a borrow money so I could survive this month. All my bills havent been paid and Im stuck with waiting. Im a XXXX XXXX
Frequently Asked Questions
What is Complaint #9378920 about?
Complaint #9378920 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-06-28T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.