Student loan -- Dealing with your lender or servicer -- Complaint #9371960
Complaint Overview
Complaint ID: 9371960
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Dealing with your lender or servicer
Sub-Issue: Received bad information about your loan
State: Ohio
ZIP Code: 440XX
Date Received: 2024-06-24T12:00:00-05:00
Date Sent to Company: 2024-07-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filled out the School Misconduct Application from Navient for a loan taken out when attending the XXXX XXXX XXXX XXXX XXXX XXXX. I qualified for Borrower Defense under the XXXX v XXXX XXXX. ( WHICH MEANS I MET FEDERAL STANDARDS FOR INSITUTIONAL MISCONDUCT ) Navient denied the application despite all the public information available about what these colleges were doing. Their response is not an acceptable one considering I linked a U.S. Government Accountability Office report on for profit colleges that included XXXX XXXX XXXX XXXX, The Justice Departments case against XXXX, XXXX XXXX XXXX XXXX XXXX and Whistleblower testimony regarding XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #9371960 about?
Complaint #9371960 was filed against Navient Solutions, LLC. regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2024-06-24T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.