Mortgage -- Struggling to pay mortgage -- Complaint #9366033
Complaint Overview
Complaint ID: 9366033
Company: Mr. Cooper Group INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Foreclosure
State: Georgia
ZIP Code: 30518
Date Received: 2024-06-27T12:00:00-05:00
Date Sent to Company: 2024-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I requested a loan modification which they provided and submitted the application for work out. Instead of work with me the referred my home to you their foreclosure attorney. While asking for additional documents they started foreclosure proceedings. Thats dual tracking and against the law.The assignments are robo signed the signer are not vice presidents or president. I so filled this complaint with
Frequently Asked Questions
What is Complaint #9366033 about?
Complaint #9366033 was filed against Mr. Cooper Group INC. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-06-27T12:00:00-05:00.
How did Mr. Cooper Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mr. Cooper Group INC.?
Yes, visit the Mr. Cooper Group INC. company profile at readthecomplaint.com/company/mr-cooper-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.