Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9354028
Complaint Overview
Complaint ID: 9354028
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: North Carolina
ZIP Code: 28173
Date Received: 2024-06-26T12:00:00-05:00
Date Sent to Company: 2024-06-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Following the review of my Experian credit report, I wrote to Experian on XX/XX/2023 via Certified Mail XXXX XXXX XXXX XXXX XXXX, requesting verifiable proof that I opened an account with the creditor, Dept of EDXXXX that was appearing on my credit report XXXX times. Experian never provided the proof and to this date, the accounts remain on my credit report which is a violation of the Fair Credit Reporting Act. The creditor is listed as Dept of EDXXXX on my mailed copy of my credit report and or Dept of EDXXXX XXXX XXXX with the same account number XXXX XXXX times on my report with various amounts outstanding.
Frequently Asked Questions
What is Complaint #9354028 about?
Complaint #9354028 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-06-26T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.