Checking or savings account -- Managing an account -- Complaint #9325958
Complaint Overview
Complaint ID: 9325958
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Colorado
ZIP Code: 80214
Date Received: 2024-06-22T12:00:00-05:00
Date Sent to Company: 2024-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I made a pay anyone of {$100.00} to my friends mobile phone number the same way ive done before with other friends. Instead of the usual text message they receive, I received a notification with a chime tag that had received my money. I immediately contacted them and they said it could take up to 45 days to get the money back and if it was needed they would credit my account the 100 %. That same day I received an email saying my claim was denied. I contacted them again and they re opened my only to deny it again on XX/XX/year> the next day.
Frequently Asked Questions
What is Complaint #9325958 about?
Complaint #9325958 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-06-22T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.