Credit card -- Trouble using your card -- Complaint #9312994
Complaint Overview
Complaint ID: 9312994
Company: Paypal Holdings, INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: New York
ZIP Code: 10312
Date Received: 2024-06-20T12:00:00-05:00
Date Sent to Company: 2024-06-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am trying to log into my pay pal account but when I try and log in it prompts me to receive a text at a phone number I don't have access to. my one and only number is XXXX the attached image is the card associated with my account or at least a previous one, its been a while since ive used the account
Frequently Asked Questions
What is Complaint #9312994 about?
Complaint #9312994 was filed against Paypal Holdings, INC regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2024-06-20T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.