Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9312455

Complaint Overview

Complaint ID: 9312455

Company: Atlanticus Services Corporation

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Texas

ZIP Code: 78660

Date Received: 2024-06-20T12:00:00-05:00

Date Sent to Company: 2024-06-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I did not authorize these transactions to this account nor did I make them my name and signature was not used and I reported it to the bank to not allow any charges nor did I get any alerts it stays on my file a plus XXXX XXXX XXXX XXXX XXXX XXXX XXXX Also Aspire credit card did the same exact thing to me with a XXXX XXXX I didnt authorize any transactions amounting to any payments sowed also this company never paid me my money back from the account they closed that was not overdue I have the statements showing I paid please remove from my record this is fraudulent aspire credit card company Oag is not correct I make payments not the full payment but I pay what I can do my payments are not late and should not be on my credit profile

Frequently Asked Questions

What is Complaint #9312455 about?

Complaint #9312455 was filed against Atlanticus Services Corporation regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-06-20T12:00:00-05:00.

How did Atlanticus Services Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Atlanticus Services Corporation?

Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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