Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9312356
Complaint Overview
Complaint ID: 9312356
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 33426
Date Received: 2024-06-20T12:00:00-05:00
Date Sent to Company: 2024-06-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I've noticed unfamiliar items on my credit report that I didnt authorize. It appears my identity may have been stolen because I did not approve these accounts. I have previously discussed this issue and now urgently request that these accounts be promptly removed from my report. Their presence is causing me significant stress. These entries do not accurately reflect my true credit history or financial habits, and dealing with this situation has been challenging. If this matter is not resolved, I am prepared to take legal action to protect my rights and seek a resolution. These incorrect items on my credit report are a major issue for me, as they are preventing me from achieving important financial goals such as buying a house and supporting my family. I hope we can resolve this problem promptly.
Frequently Asked Questions
What is Complaint #9312356 about?
Complaint #9312356 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-06-20T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.