Prepaid card -- Trouble using the card -- Complaint #9283715
Complaint Overview
Complaint ID: 9283715
Company: First National Bank Of Omaha
Product: Prepaid card
Sub-Product: General-purpose prepaid card
Issue: Trouble using the card
Sub-Issue: Problem with a check written from your prepaid card account
State: Maryland
ZIP Code: 20708
Date Received: 2024-06-17T12:00:00-05:00
Date Sent to Company: 2024-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This check was issued to me through XXXX XXXX, it was for a {$500.00} refund for a gift card I purchase this check was stolen and cashed by a third party, while it was THIRD PARTY ENDORSEMENT IS PROHIBITED same first national bank of Omaha cleared the check with number XXXX, you cant break your own rule, this check was cleared by a certain XXXX XXXX XXXX a copy attached, this check was found on XXXX XXXX weeks later, all attempts to get my money has proved abortive, I WILL NOT BE RESPONSIBLE FOR A LOST OR STOLEN CHECK, I WANT MY {$500.00} check
Frequently Asked Questions
What is Complaint #9283715 about?
Complaint #9283715 was filed against First National Bank Of Omaha regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2024-06-17T12:00:00-05:00.
How did First National Bank Of Omaha respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against First National Bank Of Omaha?
Yes, visit the First National Bank Of Omaha company profile at readthecomplaint.com/company/first-national-bank-of-omaha to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.