Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #9225146

Complaint Overview

Complaint ID: 9225146

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Unable to get your credit report or credit score

Sub-Issue: Other problem getting your report or credit score

State: New York

ZIP Code: 11216

Date Received: 2024-06-10T12:00:00-05:00

Date Sent to Company: 2024-06-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The Social Security Administration declared me deceased accidentally. On XX/XX/year>, I went to the social security office and showed proof of life and was given a letter stating they made a clerical error. XXXX XXXX XXXX XXXX XXXX XXXX and my credit and health insurance has been cut off. Meaning I could go into XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and have no insurance or be able to sign the XXXX XXXX because I don't exist!!! Additionally, my husband and I lost a house we were closing on because I am dead and have no active credit for a loan. This has greatly negatively impacted my life and the health of my XXXX XXXX. I need this resolved immediately as I could go into XXXX XXXX XXXX and I am unable to get a house because my amazing credit score no longer exist because of a SSA clerical mistake I did not make or deserve.

Frequently Asked Questions

What is Complaint #9225146 about?

Complaint #9225146 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-06-10T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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