Checking or savings account -- Managing an account -- Complaint #9225068
Complaint Overview
Complaint ID: 9225068
Company: Busey Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Oregon
ZIP Code: 972XX
Date Received: 2024-06-10T12:00:00-05:00
Date Sent to Company: 2024-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/year> I opened a Foundation Checking account with Busey Bank with their BUSEY300 promotion. There were a few requirements for obtaining the {$300.00} bonus associated with the promotion. I opened the account and funded. I enrolled in online banking and estatements. I had direct deposit from XXXX on XX/XX/year>. I made XXXX transactions as required. I met the requirements. I waited a few months for the missing {$300.00} to be credited to my account. However, the promised bonus amount have still not been credited.
Frequently Asked Questions
What is Complaint #9225068 about?
Complaint #9225068 was filed against Busey Bank regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-06-10T12:00:00-05:00.
How did Busey Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Busey Bank?
Yes, visit the Busey Bank company profile at readthecomplaint.com/company/busey-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.