Mortgage -- Trouble during payment process -- Complaint #9210894
Complaint Overview
Complaint ID: 9210894
Company: Freedom Mortgage Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: California
ZIP Code: XXXXX
Date Received: 2024-06-07T12:00:00-05:00
Date Sent to Company: 2024-06-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I Keep Getting The Run Around On Removing Ex Spouse Name From My Title Deed. My Divorce Was Finalized XXXX Years Ago. Freedom Mortgage Keeps Playing Games With Taking The Name Off. We Had A Forbearance Loan Of XXXX. California Mortgage Relief Paid This Amount on XX/XX/year>. I've Sent Numerous Copies Of Settlement paperwork to Them
Frequently Asked Questions
What is Complaint #9210894 about?
Complaint #9210894 was filed against Freedom Mortgage Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-06-07T12:00:00-05:00.
How did Freedom Mortgage Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Freedom Mortgage Company?
Yes, visit the Freedom Mortgage Company company profile at readthecomplaint.com/company/freedom-mortgage-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.