Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9189162
Complaint Overview
Complaint ID: 9189162
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Kentucky
ZIP Code: 42301
Date Received: 2024-06-05T12:00:00-05:00
Date Sent to Company: 2024-06-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was scammed by a person or persons who agreed to let me pay a partial deposit for a dog then backed out of the agreed pick up date for the pet. The person stated they would refund the {$500.00} deposit paid through CashApp, but ultimately they blocked me and did not respond to my request for reimbursement. A CashApp representative did not open an investigation and simply told me the app is not designed to be used to pay for goods and services.
Frequently Asked Questions
What is Complaint #9189162 about?
Complaint #9189162 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-06-05T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.