Student loan -- Struggling to repay your loan -- Complaint #9188533
Complaint Overview
Complaint ID: 9188533
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: California
ZIP Code: 92844
Date Received: 2024-06-05T12:00:00-05:00
Date Sent to Company: 2024-06-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent this request to the servicer, Firstmark Services, regarding my private loan to attend The XXXX XXXX of XXXX on XX/XX/XXXX. Firstmark Services denied my request for cancellation of my private student loan on the basis of fraud and misrepresentation by the school I attended. " My name is XXXX XXXX, with Firstmark Services account number XXXX, loan number XXXX. I am writing for more information on how to apply for cancellation of my private student loans on the basis of fraud and misrepresentation by the school I attended. I attended The XXXX XXXX XXXX XXXX from XX/XX/XXXX XX/XX/XXXX This school has been recognized as a predatory for-profit school by the US federal government and by the Federal Trade Commission and has cancelled student loan debt due to the schools fraud and misconduct. I am entitled to a process for private student loan relief because of the schools fraudulent claims and misconduct. The school promised job placement, ease of obtaining a job due to the education received and higher wages due to the education and attendance to The XXXX XXXX. All of which did not occur. The school also alluded to the salary of these jobs would offset and be able to cover the high tuition in time, which it does not. ''
Frequently Asked Questions
What is Complaint #9188533 about?
Complaint #9188533 was filed against Nelnet, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-06-05T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.