Checking or savings account -- Problem caused by your funds being low -- Complaint #9177235
Complaint Overview
Complaint ID: 9177235
Company: Discover Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Late or other fees
State: Louisiana
ZIP Code: 707XX
Date Received: 2024-06-04T12:00:00-05:00
Date Sent to Company: 2024-06-04T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I requested a funds disbursement in the amount of {$200.00} from atm. My debit account was deducted in the amount of {$200.00} and {$3.00} for atm fee. I did not get my money I contacted my bank to dispute the charge 4 times each time being denied. I submitted the only documentation that is received from an atm. At the original time of submission the receipt was clear enough to be read. I contacted the atm company using the phone number on the machine only to be informed the number is only to reach the machine tech, I bank with Discover Bank and the atm name is XXXX which is located inside of XXXXXXXX XXXX XXXX on XXXX XXXX XXXX XXXX La The atm slip show that no funds were disbusred
Frequently Asked Questions
What is Complaint #9177235 about?
Complaint #9177235 was filed against Discover Bank regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2024-06-04T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.