Checking or savings account -- Managing an account -- Complaint #9166212
Complaint Overview
Complaint ID: 9166212
Company: San Diego County Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: California
ZIP Code: XXXXX
Date Received: 2024-06-03T12:00:00-05:00
Date Sent to Company: 2024-06-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On or around XXXX PST on XX/XX/XXXX, I deposited XXXX $ into an atm located at the San Diego Credit Union for it to go into my checking account with XXXX XXXX XXXX. I contacted the employees inside and they told me to contact my bank to file a claim. I contacted my bank XXXX XXXX XXXX, and they told me to start the claim with San Deigo credit union. This went back and forth over the last few days with no resolution. Currently I am out XXXX $ of my money with no hope of getting back. Every time I try both banks just refer the other bank to me.
Frequently Asked Questions
What is Complaint #9166212 about?
Complaint #9166212 was filed against San Diego County Credit Union regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-06-03T12:00:00-05:00.
How did San Diego County Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against San Diego County Credit Union?
Yes, visit the San Diego County Credit Union company profile at readthecomplaint.com/company/san-diego-county-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.