Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9165630
Complaint Overview
Complaint ID: 9165630
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Nevada
ZIP Code: 89118
Date Received: 2024-06-03T12:00:00-05:00
Date Sent to Company: 2024-06-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX and XX/XX/year>. I've requested from TransUnion to verify a debt on my credit report. Each time, their request came back as verified. In XXXX, I requested this information for the 3rd time. And they have still been unable to verify. In this last request, it asks if I would like an explanation on how they came to the results in which I responded with a letter that I would like to know their method of verification. Instead of providing me with a method of verification, I received a letter to my address they have stating to verify my address and identity. This is clearly a stall static.
Frequently Asked Questions
What is Complaint #9165630 about?
Complaint #9165630 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-06-03T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.