Debt collection -- Attempts to collect debt not owed -- Complaint #9156755
Complaint Overview
Complaint ID: 9156755
Company: Revco Management, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Texas
ZIP Code: 77095
Date Received: 2024-06-01T12:00:00-05:00
Date Sent to Company: 2024-06-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On Friday, XX/XX/XXXX, I received a text message from Revco Solutions Debit Collector regarding an outstanding utility bill from XXXX XXXX. The message indicated that I owed {$200.00} for the final bill at XXXX XXXX XXXX, XXXX, TX. I immediately contacted Revco and was connected with agent XXXX, who explained that XXXX XXXX had forwarded the collection amount of {$200.00} to Revco for the mentioned address. During our conversation, I made it clear to XXXX that the bill in question had been fully settled in XXXX. I emphasized that the attempt to collect this bill was erroneous, as I am diligent in paying my bills on time and have an active service. When I inquired about the source of this information, XXXX informed me that XXXX XXXX had reported the bill for collection to Revco Solutions.
Frequently Asked Questions
What is Complaint #9156755 about?
Complaint #9156755 was filed against Revco Management, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-06-01T12:00:00-05:00.
How did Revco Management, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Revco Management, LLC?
Yes, visit the Revco Management, LLC company profile at readthecomplaint.com/company/revco-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.