Checking or savings account -- Managing an account -- Complaint #9156690
Complaint Overview
Complaint ID: 9156690
Company: Capitalj INC. DBA Juno
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Illinois
ZIP Code: 61820
Date Received: 2024-06-01T12:00:00-05:00
Date Sent to Company: 2024-07-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, I had several issues with accessing all features of my JUNO debit card. All purchase transactions were declined without notice and withdrawals were not possible. updates have been provided but not an expected date of resolution.
Frequently Asked Questions
What is Complaint #9156690 about?
Complaint #9156690 was filed against Capitalj INC. DBA Juno regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-06-01T12:00:00-05:00.
How did Capitalj INC. DBA Juno respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capitalj INC. DBA Juno?
Yes, visit the Capitalj INC. DBA Juno company profile at readthecomplaint.com/company/capitalj-inc-dba-juno to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.