Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9153829
Complaint Overview
Complaint ID: 9153829
Company: Credit Karma, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Colorado
ZIP Code: 809XX
Date Received: 2024-06-02T12:00:00-05:00
Date Sent to Company: 2024-06-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I received an email starting my email was removed from my XXXX XXXXXXXX account. Mine later XXXX then sent an email that a loan was taken out via XXXX XXXX XXXX I started a chat with credit karma to close the fraudulent account, but they will not investigate who hacked them and used my data to get a loan. I asked for this information to be pushed to the hiring up so that they are wear of the back and fraudulent loan.
Frequently Asked Questions
What is Complaint #9153829 about?
Complaint #9153829 was filed against Credit Karma, LLC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-06-02T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.