Checking or savings account -- Managing an account -- Complaint #9152981

Complaint Overview

Complaint ID: 9152981

Company: Paypal Holdings, INC

Product: Checking or savings account

Sub-Product: CD (Certificate of Deposit)

Issue: Managing an account

Sub-Issue: Problem accessing account

State: California

ZIP Code: 92404

Date Received: 2024-06-02T12:00:00-05:00

Date Sent to Company: 2024-06-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Ok I have and email that I'm getting about and acount that is name was change to the company I called PayPal holding to give me more information about the account but the only information that I could provide was the omb number becused that all I had omb numbers XXXX with PayPal holding and the only recent y I called I all so have a learning XXXX and I don't really comprehend everything i read so if I neglected any thing like and legal documented its becused off my XXXX but it don't mean to i ignore it but I don't know about the name change on the forms and now will give me no information all I know that pay pal change the document to there name so I would like to know more in ok I appreciate this very much

Frequently Asked Questions

What is Complaint #9152981 about?

Complaint #9152981 was filed against Paypal Holdings, INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-06-02T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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