Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9149868
Incorrect Account Status on Credit Report
Complaint Overview
Complaint ID: 9149868
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 90250
Date Received: 2024-05-31T12:00:00-05:00
Date Sent to Company: 2024-05-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a specific data entry error on a credit report, which is typically correctable.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 9149868 was filed against CAPITAL ONE FINANCIAL CORPORATION regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their credit report to Capital One, which was closed with an explanation. The complaint was received on May 31, 2024 from California. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit reporting agency and the creditor.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers of information to ensure the accuracy of consumer credit information.
Regulatory Insight
Furnishers of information, like Capital One, have a responsibility to investigate disputes and correct any inaccuracies reported to credit bureaus.
Resolution Likelihood
likely
State-Specific Consumer Protections
This complaint was filed in California, a state with strong consumer protection laws.
Industry Comparison
Disputes over incorrect account status are common in the credit reporting industry, often stemming from reporting errors.
Related Issues
Frequently Asked Questions
What is CFPB complaint 9149868 about?
CFPB complaint 9149868 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against CAPITAL ONE FINANCIAL CORPORATION on May 31, 2024.
Which company is complaint 9149868 filed against?
Complaint 9149868 was filed against CAPITAL ONE FINANCIAL CORPORATION. You can view all complaints against this company on their profile page at /company/capital-one-financial-corporation.
What was the company's response to complaint 9149868?
CAPITAL ONE FINANCIAL CORPORATION responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 9149868 filed?
Complaint 9149868 was received by the CFPB on May 31, 2024. It was sent to CAPITAL ONE FINANCIAL CORPORATION on May 31, 2024.
What state was complaint 9149868 filed from?
Complaint 9149868 was filed from California. You can view all complaints from this state at /state/CA.
Was the consumer satisfied with the resolution of complaint 9149868?
Dispute information is not available for complaint 9149868.
What product category is complaint 9149868 about?
Complaint 9149868 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 9149868 submitted?
Complaint 9149868 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 9149868?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers of information to ensure the accuracy of consumer credit information. This relates to a Credit reporting or other personal consumer reports complaint against CAPITAL ONE FINANCIAL CORPORATION involving "Incorrect information on your report".
How likely is complaint 9149868 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 9149868?
This complaint is rated as low risk. The risk is low as the issue pertains to a specific data entry error on a credit report, which is typically correctable.
What regulatory actions apply to complaint 9149868?
Furnishers of information, like Capital One, have a responsibility to investigate disputes and correct any inaccuracies reported to credit bureaus. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 9149868?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit reporting agency and the creditor.
Are there state-specific protections for complaint 9149868?
This complaint was filed in California, a state with strong consumer protection laws. This complaint was filed from California.
How does complaint 9149868 compare to industry norms?
Disputes over incorrect account status are common in the credit reporting industry, often stemming from reporting errors.
What is the typical timeframe for a credit reporting dispute to be resolved?
Under the FCRA, credit reporting agencies generally have 30 days to investigate a dispute, with a possible extension to 45 days if additional information is provided.
What steps should a consumer take if the dispute resolution is unsatisfactory?
If unsatisfied, a consumer can file a complaint with the CFPB or the relevant state regulatory agency, or seek legal counsel.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.